Cuenca, Ecuador
General Torres 11-69 y
N/A
+593 72825698
Soft beds, helpful staff, good complementary breakfast, good location in the city, very good value for money
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Be Warned of False/Misleading Information! The description the hotel uses is extremely misleading (see attached photo from booking dot com). They say (in English and Spanish) that they offer "free daily breakfast buffet". This is not necessarily true. I spoke to the manager and she acted as if there was no problem with the false information. This will cost me an additional 109 for meals that was not planned for. As a compromise, I offered to pay the additional 43 that I would have paid if I had chosen the breakfast option at checkout, but she was unwilling to make any change including changing the description.
Clean and comfy room with strong hot water. Nice staff. Good location. Free drinking water. They also have a huge rooftop with tables and chairs. However, the sound proof is bad, anything happening outside the room, you hear it all (people talking, cleaners chatting while cleaning in other rooms, wooden floor cracking when people passing by, etc.). The wifi is super unstable and half of the time does not work. And if you stay in the room till late morning, they will call you or knock the door to check if you want to clean the room.
Clean and modern. Great location a couple of blocks from the main square. Very friendly staff and good breakfast.
Excellent location, cheap, nice attention
Excellent place, affordable and great service and staff. Close to all the beauty of Cuenca.
This is what I wrote to Casa de Lidice.. and this says it all!!.... #ServiceSucks!.... your website states 20.40 for a single room plus tax 12% ie 23 .. also you state PETS ARE FREE and NO need to request this service in advance.. so when I ring up and ask you the price direct, I don't know how it becomes 30 USD unless you are tying to take advantage of a foreigner!! Well obviously that is the case, as your staff told me it's 5 USD extra for the dog, because she is not small?!.. As IF size matters, when she does not bark and is bathed, with all her vaccines. Don't bother to wonder why people dont turn up!
They jave a good staff, a near everything
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